We don’t just answer calls. We help recover the work behind them.
AUREON AI helps Australian plumbing and electrical businesses respond to missed calls, capture job details and follow up with potential customers while tradespeople are busy. Urgent or uncertain situations stay visible for human attention—so your team can make the right call.
More than an AI receptionist
When plumbers and electricians are driving, on a ladder or working in a noisy environment, unanswered calls can become lost jobs. AUREON AI helps capture the enquiry, follow up promptly and keep the right details visible for the business team.
Built for Australian trade businesses, AUREON combines trade-specific setup with transparent workflows, secure owner setup, role-based access and tenant separation. Reporting is based only on actual records, while urgent or uncertain situations remain visible for human judgement—not hidden behind automation.
Capture more trade enquiries
AUREON AI helps Australian plumbing and electrical businesses respond to missed calls, capture useful job details and keep follow-up moving. It supports your team with clear records, practical alerts and human judgement when an enquiry is urgent or uncertain.
Missed-call text-back and AI receptionist
When a call goes unanswered, AUREON can send a timely SMS or, depending on your setup, answer as an automated receptionist. It can identify itself clearly, ask what help is needed and capture the customer’s name, phone number, suburb, job type and urgency.
Urgent, unclear or sensitive situations can be flagged for human attention rather than handled as if every enquiry were routine.
Lead inbox and trade notifications
Every captured enquiry can be recorded in a shared lead inbox so owners and reception teams can see what needs attention. Notifications can include the customer’s contact details, location, work requested, urgency and preferred callback or appointment time.
This gives your team a practical handover point while the business owner remains in control of the next conversation.
Follow-up, booking and measurable reporting
AUREON can support follow-up for unanswered enquiries, outstanding quotes and suitable older leads, with booking or calendar connections where appropriate. The workflow is configured around your trade, service areas and escalation rules.
Track missed calls, delivered follow-ups, customer replies, qualified leads, callbacks and bookings so you can understand what is being recovered—without promising that every enquiry becomes a job.
See AUREON AI in action
Recovered plumbing enquiry
Illustrative workflow: a plumber is on the tools when a customer reports a leaking pipe. AUREON captures the suburb, job type and urgency so the plumber can make a focused callback.
Simulated scenario — not a verified customer result.
Qualified lead between electrical jobs
An electrician travelling between jobs can receive a qualified lead with the customer’s contact details, location and requested work. The business decides what needs an urgent response and what can wait.
Illustrative example — outcomes depend on the connected phone and workflow systems.
Missed-call text-back
A clear SMS conversation gives a missed caller an easy next step: explain the job, share their suburb and request a callback. The message is labelled as automated so customers know when human follow-up is still required.
Simulated conversation — not a live customer exchange.
Shared lead inbox and results
The shared inbox keeps new, contacted, qualified and booked leads visible to the team. A simple dashboard can track detected missed calls, delivered follow-ups, replies, qualified leads and booked jobs from actual records.
Illustrative interface and sample metrics — not verified customer results.
Every lead deserves a follow-up.
Start with a practical 30-day trial or talk us through your workflow. AUREON AI helps Australian plumbing and electrical businesses identify missed opportunities, respond promptly and capture the details your team needs to follow up.
We can help review your current calls, SMS and booking processes, connect the right integrations, and keep urgent or uncertain enquiries visible for human judgement. You’ll receive reporting based on actual outcomes—missed calls, replies, qualified leads and bookings—not promises that every recovered enquiry becomes a job.
Customer results, measured honestly
We’re building AUREON around outcomes that Australian plumbing and electrical businesses can verify: faster responses, fewer lost enquiries, clearer lead visibility and more time for owners and reception teams. Customer stories and proof metrics will be added as participating businesses give permission to share their records.
Until then, we won’t invent reviews, logos or performance figures. We’ll report only what the connected systems actually show.
See if AUREON fits your business
Tell us about your plumbing or electrical business, current phone and SMS setup, and the opportunities you want to recover. We’ll use your details to assess fit and contact you about a practical setup; submissions are handled securely and are not used for unrelated marketing.
Please do not include emergency service details or urgent job information. This form is for business enquiries only. By submitting, you agree that AUREON AI Australia may contact you about your enquiry. Read our Privacy Policy.
Request tailored pricing
Tell us about your plumbing or electrical business and how you handle enquiries today. We’ll review your setup and provide practical pricing and implementation guidance based on your selected services, integrations and confirmed scope.
Your information is submitted securely and reviewed by the AUREON AI Australia team. This form is for business service enquiries only—not urgent customer or job requests. If work is urgent, contact your existing trade team or local emergency service directly.